Privacy Policy

This Privacy Policy Statement is developed by our management with an intention to assist our users to understand properly which the information we collect and use about them.


Personal Information

  • Consumer: During the Account registration process and during your usage of Mistri Mama’s website, we will collect information such as your name, postal code, telephone email address and other personal information.

  • Electric Service Providers: If and when they create and use an account with Mistri Mama, will be required to disclose and provide information to Mistri Mama including personal contact details, bank details, personal identification details and participate in polls or surveys or feedbacks etc.

  • We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.

  • Such Personal Information may include your personal identifiable information such as your name, address, mobile number, your e-mail ids, your age, IP address, payment details and any other personal information which you may share in connection with the services.

  • This information is partially or completely accessible to all visitors using Mistri Mama’s website, either directly or by submitting a request for a service.

  • At the time of using the Mistri Mama Service you will share certain Personal Information with Mistri Mama, Mistri Mama respects your Personal Information.

  • "Personal information" is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc.

  • Mistri Mama is owner and operator of this Website. Collectively, including all content provided by Mistri Mama through Website you do not to have right to supply personally identifiable information.

  • Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information.

  • In case you participate in any other schemes, facilities, services provided by the Service, you will be required to provide additional information.


Social Networking Sites Information From

We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account).


  • We and our third party service providers, which include ad networks, use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use.

  • We use this information (including the information collected by our third party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising) both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this policy.


Uses of the Information Collected

Specifically, we may use your personal information for any of the following reasons:

  • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services; For customer support and to respond to your inquiries; For internal record-keeping purposes; To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Mistri Mama’s Services; To improve and maintain our Website and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable ) ; To periodically send promotional emails to the email address you provide regarding new products from Mistri Mama, special offers from Mistri Mama or other information about Mistri Mama that we think you may find interesting; To contact you via email, telephone, facsimile or mail, or where requested, by text message, to deliver certain services or information you have requested For Mistri Mama’s market research purposes, including, but not limited to, the customization of the Website according to your interests; We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data ) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes; To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use; We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; We may combine aggregate data with the personal information we collect about you.


Safety Measurement

  • Mistri Mama may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure.

  • You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.

  • We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure.

  • Mistri Mama is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.


Disclosing Information

  • In the event that Mistri Mama undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of Mistri Mama’s assets to which this Website relates or other corporate reorganization in which Mistri Mama participates, and is thus merged with or acquired by a third party entity (a "Successor"), Mistri Mama hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.

  • We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and Mistri Mama may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies.

  • We may share the information that we collect about you, including your personal information, as follows:

    1. Mistri Mama reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority

    2. Disclosure would potentially mitigate our liability in an actual or potential lawsuit

    3. Reasonably necessary to enforce this Privacy Policy, our Terms of Use etc.

  • In addition, in the event of Mistri Mama’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors' rights generally, Mistri Mama may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.

  • We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.


Ad Agencies

  • Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you.


Sharing Full Name

  • If you book a service with a Registered User, cancel a scheduled service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a service, Mistri Mama may send a notice to you or the appropriate Registered User that includes your Full Name

  • If you agree to contract for a service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the service may be performed

  • As a Registered User of the Website you will select a Full Name during the registration process


Updating Privacy Policy

  • Mistri Mama may, in its sole and absolute discretion, change this policy from time to time by updating this document.

  • Your continued use of this website and/or continued provision of personal information to us will be subject to the terms of the then-current policy.

  • Mistri Mama will post its updated policy on the website on this page.